At CLOTHES VII, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Payment and transaction information
  • Product and order details
  • Account information
  • Information you provide when contacting our customer support

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website usage data.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Arrange deliveries
  • Process payments
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website, products, and services
  • Manage your customer account
  • Send promotional communications where you have given permission
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal requirements

Payment Information

Payments made through our website may be processed by third-party payment providers.

CLOTHES VII does not intentionally store complete payment card details on our website. Payment information may be securely processed by the relevant payment service provider according to its own privacy and security policies.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to refuse or delete cookies. However, some website features may not function correctly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment processing providers
  • Delivery and courier services
  • Website hosting and technical service providers
  • Analytics and marketing service providers
  • Professional or legal advisers where necessary
  • Government or regulatory authorities when legally required

These parties are expected to handle your information appropriately and only for the purposes for which it is provided.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your orders
  • Provide our services
  • Maintain appropriate business and financial records
  • Resolve disputes
  • Meet legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for certain communications
  • Object to certain uses of your information
  • Request restrictions on certain processing activities

To exercise any applicable privacy rights, please contact us using the details provided below.

Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information about:

  • New collections
  • Special offers
  • Promotions
  • Sales
  • New products
  • CLOTHES VII updates

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

Third-Party Links

Our website may contain links to third-party websites or services.

CLOTHES VII is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

CLOTHES VII
Email: info@clothesvii.com
Phone: +94 77 000 0000
Location: Colombo, Sri Lanka